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International Employee Assistance Services
As
your organization grows globally, your EAP can support that growth. Today, an increasing number of companies
are looking to add an EAP benefit to serve their expatriate employees
and family members. C&A can help serve those needs too.
If
you have employees who are on assignment overseas, you know firsthand
the challenges that come with adjusting to a foreign culture.
You also know the high cost to your organization when an assignment
requires an early repatriation. Offering an International Employee Assistance
Program (IEAP) gives you one more tool to insure a successful
overseas experience for all of your expatriates.
The IEAP offers a complete package
of services to your expatriates that begins before the assignment
and ends after their successful repatriation:
Global
Assistance Counseling:
- 24-hour toll-free access to Global EAP counselors
- Assessment, referral, and counseling
- Crisis intervention counseling
- Case management and follow-up
- IEAP mentorship program services for high-risk families
- Network of local treatment resources and daily living resources.
Pre-Departure
Services:
- Group, family and individual pre-departure debriefing and assessment
of cultural adaptation skills
- Skill-building training sessions in targeted areas
- Cultural orientation sessions for employee's family
members and company representatives with repatriated employee, when possible.
Repatriate
Services:
- Telephone and correspondence contact with employees regarding repatriation
services
- Development and coordination of repatriation resource network of company
employees available to provide support
- Individual, family, and group repatriation debriefing
sessions to reduce culture shock and address psychological
aspects of returning to work.
Promotional
Package:
- IEAP brochures with access/wallet card
- Posters
- Topical brochures on expatriate issues.
Whatever
the need, the IEAP will be there to serve your expatriate families.
Whether it's the initial adjustment to a foreign culture, the
isolation and loneliness that is frequently part of the expatriate
experience, or adjustment issues for spouses and children, IEAP
can help by offering rapid assessment, problem solving and intervention
services . . . wherever your people may be working.
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