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Training Programs

The following examples briefly explain some of the training programs C&A offers. For more information about these or other workshops, call 1-800-742-2858.

Surviving through Organizational Change:

Layoffs, acquisitions, mergers and partnerships are the organizational survival strategies of the 9O's. This session is designed to assist Human Resources personnel and supervisors in understanding the psychology of the change process, how to manage organizational change effectively, how to deliver layoff notices constructively, and how to move survivors back into a productive direction.
Time Investment: Up to 4 Hours

Surviving and Thriving in Turbulent Times:

Change is essential to business success, and so are your people. This employee session focuses on helping your survivors manage their reactions (anger, depression, fear, and confusion) to corporate change.
Time Investment: Up to 3 Hours

We're All In This Together: Conflict Resolution Strategies in a Changing Workplace:

As organizations struggle to maintain productivity and profitability, competing expectations can negatively impact achieving your company's goals. A conflict resolution process and overview of skill development exercises for employees are offered to help the communication process. For managers and supervisors, an additional module includes identification of underlying causes of conflict, and provides negotiation and mediation skills to resolve them.
Time Investment: I Hour (Employees) 2 Hours (Managers)

Understanding Sexual Harassment:

The problem of sexual harassment is gathering increased attention with the latest Supreme Court rulings. For the common person, the whole subject is confusing. The Fifth District Court of Appeals recently found that employers who respond to sexual harassment claims with a proactive and expeditious manner are not automatically liable. The key is having a comprehensive policy, offering education and training for employees and managers, and executing investigations in a confidential and timely manner. Training is available to meet your compliance needs at all organizational levels.
Time Investment: 1 Hour (Employees) 2 Hours (Managers)

Managing Negativity in the Workplace:

The insidious nature of workplace negativity can undermine the corporate milieu and block creativity and problem solving. Employers are reporting with increasing frequency that negativity is having a dramatic impact on productivity and profitability. Manager sessions focus primarily on providing tools to confront and change negative behavior. Employee sessions focus on empowering participants to choose a positive attitude in the workplace.
Time Investment: Up to 90 Minutes (Employees) Up to 3 Hours (Managers)

Building Workplace Trust:

Many organizations are struggling to maintain employee loyalty and commitment in this time of uncertainty. One consequence of the constantly changing work environment is that trust can be easily lost, having a dramatic impact on productivity. This training program is targeted at all organizational levels: defining the ingredients of trust, individual and organizational systems that contribute to mistrust, and strategies for regaining and maintaining a trusting work environment.
Time Investment: 2 Hours (Employees) 3 Hours (Managers)

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Crites & Associates 
?  2363 S. 102nd Street  ?  Milwaukee, WI  53227

Phone: (414) 545-1160 ? Toll Free: (800)742-2858 ? Fax: (414) 545-4168